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Rationalisation & Remediation

 

Artificial Intelligence (AI) assisted analysis of your existing communication assets to identify opportunities for rationalisation and content remediation for implementation into your CCM solution.

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AI Assisted Content Authoring for Business Users

 

Enabling business users to migrate, optimise, author and manage your communication content easily, while ensuring brand, sentiment and readability are all adhered to. 

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Intelligent Legacy Migration

Using AI to simplify content migration by making it easy to get your content off of legacy systems and into modern environments or improve your existing solution by “sweating the assets”. While most approaches merely lift and shift your content, bringing along all the old problems with it, we enable you to consolidate and optimise content efficiently, and clean up your content inventory.

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Content Hub

 

Enabling content to be authored and managed from a centralised content hub and shared across multiple CCM Solutions and Salesforce Clouds. 

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Enterprise Customer Communications Management (CCM) Solutions

 

We partner with the following enterprise CCM solution vendors:

Your Content is King. Content has the power to make or break your customer experience. It’s time to treat it with the respect it deserves. Messagepoint’s AI-powered customer communications management (CCM) solutions are purpose-built to handle the complexity of regulated, personalized omni-channel customer communications in ways that others can only dream of.

Quadient's award-winning CCM solution, Inspire, helps companies around the world design, manage and deliver personalized, accurate and compliant communications across all channels, from one centralized platform.

Download the brochure to learn more.

SmartCOMM™ helps enterprises deliver personalized, interactive communications via customers' preferred channels—and does so at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize processes leading to improved internal efficiency and increasing ROI.

  1. SmartCOMM™ Joint Value Data Sheet



     

  2. SmartCOMM™ Solution Brief Brochure

CCM product expertise

Our entire team of CCM experts have years of domain experience between them.

 

Product knowledge includes:

  • Quadient Inspire

  • Smart Communications/Thunderhead

  • Exstream

  • Expression

  • PReS

  • XMPie

  • Virsaic

Let us help you find the right solution.

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Level 32, 101 Miller Street

North Sydney NSW 2060

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